Monday, September 12, 2005

Avaya and Nokia offer new fixed mobility solution

AVAYA AND NOKIA TEAM WORK TOGETHER
Avaya’s applications turn Nokia’s mobile phones, but only those powerful Series 60 phones, into virtual desktop phones. In practice it means that your mobile phone will work as desktop phone with all related features. My eyes caught the news over here. Oh, by the way, if you need flashy references, B.A.R Honda is using this service.

HOW IT WORKS?
Mobile phone can now work behind the front of a desktop phone. Worker can for example get a one fixed number and use that to receive and call any number of calls that appear to be coming and going from fixed number.

COOL, WHERE CAN I GET ONE?
Very cool feature for a mobile worker such as I am. I often get calls to the field and it is very difficult to serve the customers, with the quality, as I would be in the office. These calls interrupt the day and can affect customer situations. Better get the calls in controlled manner. All this without expensive sales management service.

PRIVACY FOR THE WORKER
With this kind of service, I can get all inbound calls recorded and tracked so that they are easy to follow up. Don’t you just hate it, when you have to be accessible at all times? This way your personal number can be at your disposal only and during the off-office hours your real desktop phone will take all the incoming calls. Companies save money as there is no need to offer work phones for the workers and we save our nerves as customers stay away from our homes.

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